Webinar On Emotional Intelligence (EQ): It's More important For Success Than Your IQ!

Overview:

EQ and how it relates to individual, team and workplace performance; The focus of this webinar is how to use emotional intelligence to increase the performance and effectiveness of managers, supervisors and professional staff.

These four areas will be covered:

What and Why of Emotional Intelligence (EQ) Define recognize the top three reasons you and your organizations need to practice EQ
EQ Competency Framework Identify and define the four domains in the EQ model and the relevant competencies associated with each domain. Learn the four core skills required to practice emotional intelligence
Strategies to Manage Emotions How to stop your emotions from hijacking your ability to think in difficult situations; articulate your emotions using the right language; recognize trigger words, non-verbal cues, sensitive situations
Putting It Into Practice How EQ can be used to motivate and inspire; be flexible and more easily adapt to change; influence and build consensus and other workplace issues.

Why should you attend:

Emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They're more resilient and flexible when things get tough, and are held in the highest regard by their bosses, peers, co-workers, and others.

On the other hand, those with low EQs continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders. They more likely see very limited options when emotions are triggered and to say and do things that break down relationships and teamwork. They often find themselves working around or against people rather than with them.

By using the emotional intelligence skills you'll learn during this webinar, you'll gain the ability to more appropriately respond to the world around you and eliminate the stress and frustration that often comes from working with others.

Areas Covered in the Session:

Identify and understanding the 4 main components of emotional intelligence (EQ)
Recognize why emotional intelligence is vital to succeeding in today's workplace
Apply the EQ model to optimize professional performance and working relationships
Learn self-management skills to keep your emotions in control in order to effectively lead or manage others

Who Will Benefit:

CEO's
COO's
VP of Human Resources
Chief Learning Officer
Directors
Project Managers
Operation Managers
Team Leaders
Staff Managers and Supervisors

Instructor:

Marcia Zidle, MS, NCC, BCC is the CEO of Leaders At All Levels and a board certified executive coach based in Dallas Texas. She works with executives, management teams and high potential professionals ON THE MOVE! They want to move up to the next level – ahead of their competition – into new areas – over and around obstacles – beyond business as usual – towards a sustainable future.

With over 25 years of management, business consulting and international experience in the areas of business transformation, talent management and leadership development, she provides strategic focus, alignment and guidance to business leaders and their teams to ensure they get on the right track, stay on the right track and not get side-tracked in their drive for higher performance and profitability.

Marcia’s expertise includes coaching high performers for senior and mid-management positions, developing effective executive teams, positioning organizations for significant growth and facilitating business and team performance. Her specialties include strategy and culture, change management, employee engagement, team building, career management, leadership assessment and development. Her clients include Southwest Airlines, Dr Pepper / Seven Up, EDS, FCCI Insurance, Solvay Pharmaceuticals, Texas Health Resources, UT Southwestern Medical Center, Nokia, Plymouth Steel Tubing, Raytheon, Texas Instruments, Southern Methodist University, Global Leadership Executive MBA at Univ. of TX at Dallas. U.C.L.A and U.S.C. (California), Texas Workforce Commission, Banking Operations Institute, National Management Association, National Society of Hispanic MBA’s, Society of Human Resource Management, Young Presidents Organization, Multiple Sclerosis Society of Texas.

Marcia is the author of “The Effective Manager: What Really Works” handbooks and “Career Savvy: Life Preservers for Today’s Rough Seas and Tomorrow’s Raging Waters.” She has a Masters in Organization Effectiveness from University of Southern California and is a Board Certified Coach from the Center for Credentialing & Education, Inc.

She’s also the host of The Business Edge, a weekly internet radio show on the business channel of Voice America Media, giving practical advice to executives and managers on how to take their company, firm or practice to that next level with less stress and more success – in other words: how to take the growing pains out of growth.

Finally Marcia’s “claim to fame” is as a global citizen – living as an expatriate with her family in Scandinavia and Australia. In fact, one of her children is an “Aussie”. She’s traveled in over 30 countries throughout Europe, the Middle East, Far East, and the South Pacific.

Contact Details:
NetZealous LLC, DBA TrainHR
Phone: +1-800-385-1627
Email: [email protected]
http://www.trainhr.com