Customer Experience Exchange West Coast

The Customer Experience Exchange West Coast is the must-attend meeting for Chief Customer Officers, VP’s and Directors of Customer Experience and Customer Strategy

This year, 60 strategic decision-makers are attending to discuss the challenges presented by delivering a seamless multi-channel customer experience whilst demonstrating a stronger ROI.

Unlike traditional conferences or tradeshows, the primary focus and benefit of the Exchange is for new relationships to be forged and existing partnerships to be enhanced.

At the Exchange, the world's leading minds in customer and brand experience, leading analysts and a selection of the most innovation solution providers gather to exchange knowledge and discuss best practice on aligning business strategy with delivering an unforgettable customer experience strategy.

The 2013 expert speaker panel includes:

•Tom Feeney, Chief Executive Officer, Safelite AutoGlass
•Russ Klein, Chief Marketing Officer, Arbys
•Jay Topper, Chief Technology Officer & Chief Information Officer, Vitacost.com
•Jeff Van De Velde, Senior Vice President of Customer Experience & Loyalty, SunTrust Bank
•Mark Molinari, Corporate Vice President Revenue Management & Distribution, Las Vegas Sands
•Robert Cowie, Vice President, Product Quality and Customer Experience, Sony
•Cristina Bondolowski, Global Brand Director, Coca-Cola
•Jaime Punishill, Global Head Wealth Online, Thomson Reuters
•Frank Eliason, Director, Global Social Media, Citi
•Kerry Bodine, Vice President & Principal Analyst, Forrester Research
•David Boyle, Senior Vice President, Insights, EMI Music
•David Perotta, Former Group Managing Executive, Cultural and Customer Experience Transformation, Vodacom
•Vicky Stennes, Former Vice President, Inflight Experience, JetBlue Airways

Further information about the speakers, agenda and attending as a delegate or a solution provider can be found at http://www.customerexperienceexchangewest.com/Event.aspx?id=842244&utm_campaign=DiaryListing&utm_medium=online&utm_source=Diarylisting&utm_content=homepage&utm_term=22164.001CXWC&MAC=22164.001_DL

For more information or to register:
Tel: +44 207 368 9484
Email: [email protected]