Business Service Delivery Summit

What does Eastern Europe offer when it comes to service delivery? Is it simply multiple and advanced language skills, and nearshore location for Western European enterprise? Or has this advanced location evolved into a people and process hub? For the first time, SSON and the Process Excellence Network have joined forces to research the evolution of the Central and Eastern European Business Services industry, with some startling results!
From multiple and complex process management to innovative people management and optimised service delivery - Central and Eastern now offers advanced competencies and delivers high value processing power, shifting service delivery up a gear to drive value adding business partnerships. To reflect this growth and development, our previous Shared Services & Outsourcing event has had to adapt to keep pace, and shift focus in line with a rapidly maturing service hub.

Discover the drivers, tools and techniques making CEE the location for Business Service enablement and join us at Business Services Delivery Summit: Eastern Europe to find out more.

For more Information or to register
Visit: http://www.BusinessServiceDeliveryCEE.com/info
Email: [email protected]
Call: +44 (0) 207 036 1300

Early bird prices and discounts are available!

Price:
Economy Pass (End User): €1599
First Class Pass (End User): €1999
Vendor Pass: €3199
Workshop Day (End User): €599

Monday March 03, 2014 at 8:00 am, ends Wednesday March 05, 2014 at 4:10 pm

Speakers: Jean-Claude de Vera, Frank Thiel, Sriram Nagarajan, Krister Gullstrom, Chad Keenan.