7th Annual Contact Centres Asia Summit

With Contact Centres constantly evolving to meet the omni-channel environment demanded by customers, how do you balance effciency, performance and costs while investing in the right technology and infrastructure required to success?

The Contact Centres Asia Summit 2016 held in Malaysia combines best practice sessions with discussion roundtables for problem solving, idea exchanges and debate on the hottest topics on contact centre and customer service in the region.

This is the premier event for peer-to-peer networking which gives you unlimited access to thought leaderships from industry movers and shakers both locally and regionally. With Functional roundtable discussions, deep-dive into pressing issues that are top of your agenda today.

Key Conference Themes for 2016
Engaging your Customer in the Digital Frontier
Aligning your Contact Centre with organization vision towards a smarter contact centre
Embracing Innovative Technology for a Contact Centre of the Future
Achieving Excellence through Effective Workforce in an Omni-channel World
The Power of Data in improving Customer Satisfaction

URLs:
Inquiries: http://atnd.it/34518-1
Booking: http://atnd.it/34518-2

Price:
Standard: USD 2099
Early Bird: USD 1899

Time: 8:00 am - 6:00 pm

Event Promotion by @evvnt - http://bit.ly/septPROMOTE