Business and Economics

OVERVIEW When you work with the public, you will interact with people from all kinds of backgrounds with different personality styles and temperaments, in a wide variety of situations with varying goals and objectives. No matter what industry you are in or what kind of work you do, there are times you’re likely to encounter customers who may be difficult to deal with. Difficult or not, your customers are still your customers – and as a service provider, it is your job to meet their needs. That’s why everyone who works in customer service need to know and be able…

Interaction with people includes dealing with different personality styles, temperaments and situations. However, being a service provider you need to satisfy your customers, whether they are difficult or not. Join our new webinar to learn the tips and techniques of dealing with difficult customers. WHY SHOULD YOU ATTEND Attend this informative audio conference and learn what you need to know to improve your skills when it comes to dealing with difficult customers. From learning how to recognize when a customer situation is likely to be difficult to specific response skills, completing this training will help make sure you’re better prepared…

The IM Freedom Workshop is a FREE LIVE 2 hour workshop designed to show you how to build and grow a profitable online business. There is a lot of information online which can sometimes seem confusing and complicated for beginners.Attending a live event will make it easier to learn directly from those that have been there and done that and allow you to ask questions and get immediate answers and feedback. Find out how to select the right business model and why that will impact your bottom line.Learn how to select products with high profit margins.Discover how top earners generate…

The Fire Safety Breakfast will give an overview of the RIBA's position on fire safety to date, and share expert knowledge and intelligence of leaders in the regulatory and construction sectors. What does the Grenfell Tower fire disaster and the Independent Review of the Buildings Regulations and Fire Safety mean for the regulatory system, the construction sector and property and insurance market now and in future? The event will provide an overview of the RIBA position on the Grenfell Tower fire disaster and the Independent Review of the Building Regulations and Fire Safety led by Dame Judith Hackitt, and will…

The IM Freedom Workshop is a FREE LIVE 2 hour workshop designed to show you how to build and grow a profitable online business. There is a lot of information online which can sometimes seem confusing and complicated for beginners.Attending a live event will make it easier to learn directly from those that have been there and done that and allow you to ask questions and get immediate answers and feedback. Find out how to select the right business model and why that will impact your bottom line.Learn how to select products with high profit margins.Discover how top earners generate…

The IM Freedom Workshop is a FREE LIVE 2 hour workshop designed to show you how to build and grow a profitable online business. There is a lot of information online which can sometimes seem confusing and complicated for beginners. Attending a live event will make it easier to learn directly from those that have been there and done that and allow you to ask questions and get immediate answers and feedback. Find out how to select the right business model and why that will impact your bottom line. Learn how to select products with high profit margins.Discover how top…

A Business event focused on sharing knowledge and networking. A meal and a one hour presentation with case studies, tips and tools to help Managers achieve greater performance from the Supply Chain. Time: 7:00 am - 8:00 pm Prices: 13 February 2018 – Melbourne South East – Breakfast: AUD 0.00 13 February 2018 – Melbourne South East – Lunch: AUD 0.00 13 February 2018 – Melbourne South East – Dinner: AUD 0.00 15 February 2018 – Melbourne CBD – Breakfast: AUD 0.00 15 February 2018 – Melbourne CBD – Lunch: AUD 0.00 15 February 2018 – Melbourne CBD – Dinner:…

The Basel Committee issued revised standards for interest rate risk in the banking book in April 2016 and in 2018 they will expect organisations to be compliant. The first day will look at the complexity of IRRBB including sessions focusing on IRR metrics, risk appetite and designing scenarios and sensitivity analysis. The second day will look at behavioural modelling, funds transfer pricing and data systems and their challenges in relation to IRRBB. Course Highlights: -The different challenges of using the value and income approaches -How to derive value from risk appetite -Designing scenarios for scenario and sensitivity analysis -Organising your…

In 2017, the International Accounting Standards Board (IASB) introduced IFRS 17, presenting a major change for the insurance industry, which could potentially have a more dramatic impact that Solvency II. Though implementation is not required until 2021, it is important for the industry to get to grips with that the new standards will require and begin considering their implementation strategies. Risk Training's two day course will provide an overview of the standards, discuss the measurement models, key business challenges presented, how to confront IFRS 17 within your business and will suggest strategies for working towards implementation. Price Standard Pricing: GBP…

Day one will commence with an overview of op risk and the regulatory scope. The BCBS intentions and proposals through their SMA will be explained and comprehensively covered, moving on to an explanation of sources of new data and how best to prepare these and ensure your strategies will hold up. Following this, a substantial scenario analysis overview, going through the steps and how to mitigate unconscious behavioural biases. Day two continues with methods for dealing with operational loss data, moving on to stress testing in operational risk modelling and how to develop the best possible methodologies and ensure consistency…

Product Format: Live Webinar Presenter(s): Chrys D. Lemon Conference Date: Wed, February 28, 2018 Aired Time: 1:00 pm ET | 12:00 pm CT | 11:00 am MT | 10:00 am PT Length: 60 minutes Price: $199.00 Join this session with financial services law attorney Chrys Lemon to learn how changes to Regulation B will give lenders more flexibility in collecting and reporting on race and ethnicity beginning in 2018. You will get a review of new forms related to the Uniform Residential Loan Application (URLA). For registration, visit http://bit.ly/2nr43ap

Saremmo lieti di riceverti nella giornata dedicata agli MBA Connect 121 a Roma il 28 Febbraio dove avrai l'opportunità di incontrare i Rappresentanti delle piu' prestigione Universita' al mondo pronte ad aiutarti a prendere decisioni ragionate sul giusto MBA per te, basate sulla tua carriera professionale e sulle possibilità di crescita futura. L'evento Connect MBA di Roma ti offre la possibilità di avere incontri personali di 30 minuti, con i responsabili delle ammissioni alle migliori Business School al mondo. Prenota subito il tuo colloquio. Inoltre, partecipando al QS Connect MBA avrai diritto a: 1) Un servizio di matching unico sulla…

Product Format: Live Webinar Presenter(s): Mark Dixon Conference Date: Wednesday, February 28, 2018 Aired Time: 1:00 pm ET | 12:00 pm CT | 11:00 am MT | 10:00 am PT Length: 60 minutes Price: $199.00 Every trucking company, owner operator, fleet owner, and driver of a commercial motor vehicle is regulated by the Federal Motor Carriers Safety Regulations (FMCSA) regarding drug and alcohol testing. The rules and regulations mandated by the FMCSA regarding drug and alcohol testing are specific and are meant to improve safety performance and compliance. In this session, expert speaker Mark Dixon will address all aspects of…

You'll talk to and hear from the best of the best - including major job boards, technology providers, start-ups and investors. We'll bring market leading players and interesting start-ups about each of each of the below mentioned topics on stage. We'll help you to make your business futureproof. At RecPlus experts will give their views and – most important – attendees and exhibitors will talk to each other extensively. RecPlus will provide excellent networking opportunities and through our event app attendees can book meetings with each other even before the event starts. The 2018 RecPlus program will focus on five…

Saremmo lieti di riceverti nella giornata dedicata agli MBA Connect a Milano il 01 Marzo dove avrai l'opportunita di incontrare i Rappresentanti delle piu' prestigione Universita' al mondo pronte ad aiutarti a prendere decisioni ragionate sul giusto MBA per te, basate sulla tua carriera professionale e sulle possibilita di crescita futura. L'evento MBA QS Connect 1-2-1 di Milano ti offre la possibilita di avere incontri personali di 30 minuti, con i responsabili delle ammissioni alle migliori Business School al mondo. Prenota subito il tuo colloquio. Inoltre, partecipando al QS Connect MBA avrai diritto a: 1) Un servizio di matching unico…

The IM Freedom Workshop is a FREE LIVE 2 hour workshop designed to show you how to build and grow a profitable online business. There is a lot of information online which can sometimes seem confusing and complicated for beginners.Attending a live event will make it easier to learn directly from those that have been there and done that and allow you to ask questions and get immediate answers and feedback. Find out how to select the right business model and why that will impact your bottom line.Learn how to select products with high profit margins.Discover how top earners generate…

OVERVIEW Are you a Pivot Table Power User? Are you frustrated by the limitations of Pivot Tables such as lack of support for multiple tables, limited support for complex calculations, no support for "Big Data"? If you ever need to create pivot tables from multiple datasets, Power Pivot is your friend. No more vlookup. No more multiple consolidation ranges. If you’ve been frustrated by other limitations of pivot tables then Power Pivot is for you. Simply put, Power Pivot takes pivot tables and data analysis to the next level. If you’re a fan of pivot tables, you’ll love Power Pivot.…

Power Pivot is an Excel add-in that can be used to perform powerful data analysis and create sophisticated data models. Join our upcoming webinar to gain a good understanding about Power Pivot that takes pivot tables and data analysis to the next level. AREAS COVERED Session highlights include… • Importing your data into Power Pivot • Using the Data Model to create and manage relationships • Hierarchies in PowerPivot • Creating a pivot table from related Excel tables • Creating a pivot table from related data sources (including external sources) • Creating calculated fields (measures) • An introduction to the…

Our 6th Main Stage event 'ChangeMakers' and will be held on 3.3.18 at Lingnan University in Tuen Mun, Hong Kong. Prices: EarlyBird: HKD 50 General: HKD 100 Speakers: Sandeep Sekhri, Uwe Opocensky, Niharika Pathak, Emily Tang, Elli Fu, Felix Wong, Prof. Kam Tim Woo, Prof. Yvonne Sadovy Time: 1:00 pm - 4:00 pm Booking: https://go.evvnt.com/177625-0?pid=154 Facebook: https://go.evvnt.com/177625-2?pid=154 Twitter: https://go.evvnt.com/177625-3?pid=154

Fintech Week is a series of conferences, workshops, hackathons, meetups and parties. Each day we focus on a different topic. We always ensure that there is plenty of time for networking and meeting other innovators. In 2014, we successfully organised London's first Fintech Week. In 2015 we scaled up and attracted delegates from across the globe, got some of the brightest minds in financial services on our stage and ran a Blockchain Hackathon in Canary Wharf. In 2016 we're going bigger. London has a thriving Fintech community. Our aim once again is to unite the world of Fintech in the…