Customer-Focused Contact Centres
Added by nina.gic on 2024-02-01
Conference Dates:
Start Date: 2024-05-14
Last Day: 2024-05-14
Deadline for abstracts/proposals: 2024-05-14Conference Contact Info:
Contact Person: Event Manager
Email: [email protected]
Address:
Central London, London, United Kingdom
Tel: +44 (0)20 3479 2299 
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Conference Description:
Optimise The Balance Of Tech & AI Efficiencies, Agent Engagement & People-Focused Customer Experiences For Fit-For-Future Contact Centres16 Customer-Focused Contact Centre Leaders Share New Insights & Strategies To Lead The Future Of Contact Centres By Implementing Advances In AI & Developing Agents Of The Future By Balancing The Human Touch With Digital Innovation & Engaging & Upskilling Employees To Deliver Elevated Customer Experiences Across All Channels