Conference Description:

Cultivate & Sustain A Culture Of Process Excellence & Continuous Improvement By Winning Senior & Shop Floor Buy-In, Engaging Staff To Champion Change & Integrating Robotics, Automation & AI Technologies For Lean, Agile & Technology-Ready Business Operations, Better Customer Experiences & Increased Process Efficiencies

1. Create & Embed A Culture Of Process Excellence: Action behavioural change and transform mindsets to motivate employees and increase efficiencies

2. Drive Continuous Improvement To Sustain Long-Term Change: Strategies to maintain momentum for tangible, long-term business results

3. Real-Life Change Lessons: From ‘lightbulb’ moments to hard-won truths, combatting change-averse behaviours to drive company-wide process improvement

4. Robotics, Process Automation & AI - Technology Assessment & Integration: Transforming organisations for digitally-capable business operations and process excellence

5. Lean Organisational Transformation: Transforming people and the organisation for consistent, lean and technology-ready process and operational excellence

6. Secure Buy-In, Motivate Change: Overcome resistance and fears to secure buy-in from C-suite to shop floor

7. Agile, Agile, Agile! Cultivating ‘fail fast, learn quick’ mindsets, workflows and environments to encourage continuous improvement

8. Engage Leaders & Managers: Empower leaders and managers to become proactive process improvement influencers

9. Reap The Rewards Of Excellent Customer Experiences: Leveraging customer analytics to reduce process waste, increase customer satisfaction and boost revenue